Privacy Policy
This Privacy Policy describes how Alpen Maut System collects, uses, and protects personal data when you use our site, this service, or interact with our online platform. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Personal Data We Collect
We may collect various types of personal data depending on how you interact with our site or service. This may include:
- Information you provide directly to us, such as contact details (like your name), information included in communications with us, or details provided when requesting our services.
- Information collected automatically when you use our site, such as your IP address, browser type, operating system, usage patterns, and interaction data with our site's content.
- Information from cookies and similar technologies used on our site to improve functionality and user experience.
How We Collect Personal Data
We collect personal data through various means, including:
- When you fill out forms or provide information directly through our site.
- Through automated technologies and interactions, such as server logs and analytics tools, when you access and navigate our site.
- Via communication channels when you contact us.
Legal Basis and How We Use Your Personal Data
We process your personal data based on specific legal grounds as required by law, particularly under GDPR. The purposes for which we use your data and the legal bases include:
- To provide and maintain our service, including processing transactions and managing your account (Performance of a contract).
- To improve, personalize, and expand our service (Legitimate Interests, where not overridden by your data protection rights).
- To understand and analyze how you use our service (Legitimate Interests).
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (Consent, Performance of a contract, Legitimate Interests).
- For security purposes, such as detecting and preventing fraud (Compliance with a legal obligation, Legitimate Interests).
- To comply with legal obligations (Compliance with a legal obligation).
- For internal administrative purposes, such as accounting and record-keeping (Legitimate Interests, Compliance with a legal obligation).
Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
- With service providers who perform services on our behalf, such as hosting, data analysis, payment processing, infrastructure services, customer service, email delivery, and auditing services. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
- With affiliated companies within our corporate group.
- In response to legal processes, such as subpoenas, court orders, or requests from government authorities.
- To protect our rights, privacy, safety, or property, and that of our affiliates, users, or the public.
- In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With your consent or at your direction.
We do not sell your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the purpose of processing.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Under GDPR, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure (Right to be forgotten): You have the right to request that we erase your personal data under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Right to Lodge a Complaint
If you are a resident of the European Economic Area (EEA) and believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement. The relevant supervisory authority for Austria is the Austrian Data Protection Authority (Datenschutzbehörde).
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. We use cookies to operate our site, remember your preferences, and gather analytics data. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us by mail at the following address:
Alpen Maut System34 Prinz-Eugen-Straße
Vienna, Vienna
1040
Austria